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Last Updated: July 29, 2026
Company Name: PROP, LLC
Operating as: AltPROP (Alternative Property Resource & Optimization Partner)
Website: https://altprop.ai
Contact Email: support@altprop.ai
Support: https://altprop.ai/support
AltPROP is a marketplace platform (not a brokerage) that facilitates connections between users and real estate professionals. Our services include:
These Terms of Service ("Terms") constitute a legally binding agreement between you and PROP, LLC, operating as AltPROP ("AltPROP," "we," "us," or "our"), governing your access to and use of our website, mobile applications, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
We reserve the right to modify these Terms at any time. Material changes will be notified by posting the updated Terms on this page. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
IMPORTANT: AltPROP is a marketplace platform, NOT a real estate brokerage. We do not:
AltPROP facilitates connections between users and provides tools and services to assist with real estate transactions. All transactions are between users, and AltPROP is not a party to any transaction unless explicitly stated.
To use our Service, you must:
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
Consent to communications. By providing your contact information, you consent to receive service-related emails, calls, and text messages (including via automated systems) at the phone number and email you provide, and — where you opt in — promotional messages. Consent to promotional messages is not a condition of using the Service. Message and data rates may apply; you may opt out of promotional messages at any time. Calls with our team or affiliated professionals may be recorded for quality and training.
You agree NOT to:
AltPROP charges service-based fees, not percentage-based transaction fees:
All fees are non-refundable unless required by law or explicitly stated in our refund policy. Subscription fees are billed monthly and will auto-renew unless cancelled.
You are responsible for all taxes applicable to your use of the Service. We may collect sales tax where required by law.
Billing claims. Unpaid amounts accrue interest at 1.5% per month (or the maximum rate permitted by law, if lower), and you are responsible for the reasonable costs (including attorneys' fees) we incur to collect past-due amounts. To the fullest extent permitted by law, you waive any claim relating to a charge unless you notify us at support@altprop.ai within sixty (60) days of the charge date.
Our Service includes blockchain-based features. By using these features, you acknowledge:
DISCLAIMER: AltPROP is not responsible for any losses, damages, or liabilities arising from blockchain transactions, cryptocurrency volatility, smart contract bugs, or network failures.
The Service and its original content, features, and functionality are owned by PROP, LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of content you post on the Service. By posting content, you grant AltPROP a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of operating and promoting the Service.
You may not use our trademarks, logos, or brand names without our prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
AltPROP does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTPROP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.
You agree to indemnify, defend, and hold harmless PROP, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
(a) Informal Resolution First (required before arbitration or suit). Before starting arbitration or filing any lawsuit, you and AltPROP agree to first try, in good faith, to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute"). The party raising a Dispute must send the other a written Notice of Dispute. Your Notice must be sent to PROP, LLC, Attn: Legal, and to support@altprop.ai, and must include your name, contact information, a description of the Dispute, and the specific relief you seek; AltPROP will send its Notice to the email associated with your account. The parties will then negotiate in good faith for at least thirty (30) days after the Notice is received. Completing this informal-resolution process is a condition precedent to commencing arbitration or litigation, and any applicable limitations period is tolled while the parties comply in good faith.
(b) Binding Arbitration. If a Dispute is not resolved within thirty (30) days after the Notice of Dispute, it shall be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this provision. The arbitration will be seated in Lubbock County, Texas, and the state and federal courts located there have exclusive jurisdiction over enforcement of any award and over any claim not subject to arbitration. Either party may instead bring an individual claim in small-claims court, or seek injunctive or equitable relief for intellectual-property or misuse claims in a court of competent jurisdiction, without first arbitrating.
(c) Class Action Waiver. You and AltPROP each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If this Class Action Waiver is found unenforceable, the entirety of this Section 11 (other than the governing-law provision) shall be void. This Section 11 survives termination of these Terms.
(d) Attorneys' Fees. In any Dispute, the prevailing party is entitled to recover its reasonable attorneys' fees and costs.
Entire Agreement: These Terms constitute the entire agreement between you and AltPROP regarding the Service.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
Force Majeure: We shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control.
If you have questions about these Terms, please contact us:
PROP, LLC
Operating as: AltPROP
Email: support@altprop.ai
Legal: legal@altprop.ai
Website: https://altprop.ai
Support: https://altprop.ai/support
© 2026 PROP, LLC. All rights reserved.